Thank you for shopping with ustyushi.store. We are committed to delivering your aromatherapy products safely and promptly. Please read our shipping policy carefully to understand how we handle your orders.
| Policy | Details |
|---|---|
| Order Processing Time | All orders are processed within 1-3 business days (Monday to Friday, excluding holidays). Orders placed on weekends or holidays will be processed the next business day. |
| Shipping Destinations | We currently ship only within the United States. Shipping to Alaska, Hawaii, U.S. territories, and international addresses is not available. |
| Estimated Delivery Time & Options | Standard Shipping (Free): 5-7 business days after processing. Available for most U.S. mainland addresses. |
| Shipping Fees | Free Standard Shipping on all orders within the contiguous U.S., no minimum purchase required. |
| Customs & Import Taxes | No customs fees or import taxes apply since we ship domestically. For future international shipments, duties and taxes will be the recipient’s responsibility. |
| Shipping Restrictions | We do not ship to PO Boxes, APO/FPO, freight forwarding addresses, Alaska, Hawaii, U.S. territories, or outside the U.S. |
| Shipping Carrier | We use trusted carriers such as USPS, UPS, and FedEx to ensure reliable delivery. |
| Tracking Your Order | Once shipped, you will receive an email with a tracking number to monitor your shipment status. |
Delivery Issues
If your order is delayed or lost during transit, please contact us promptly at:
Email: service@lavender-loris-694438.hostingersite.com
Phone: +1 (626) 568-9254